DATA PRIVACY POLICY

Piment la Volonté du D. is conscious and grateful of the trust you place with regard to the protection of your personal data. Therefore, we must inform you about the data collection and use, in order to meet your expectations while respecting all applicable laws in force.

By providing your personal data (e.g., first name, last name, full address, email address and payment information), you consent to our collection, storage and use of such data in accordance with applicable law and terms & conditions of this policy (hereinafter, “the Policy”). If you do not agree with the Policy and do not submit any personal data or withdraw your consent to submit your personal data, we will not be able to provide our products to you.

If you have any questions, please feel free to contact us through the contact form or directly by email at info@lavolontedud.ch.

Collected data

Your data is collected in two distinct methods. The first one is the data you will have to fill in to receive your order, i.e.: first name, last name, address, phone number, e-mail address and your payment information. This data is processed and encrypted via Stripe. Therefore, we do not hold or store this information.

The second occurs via referencing. Thus, we have access to your web browsing behaviours and habits once you on our website. It includes the pages you have viewed, the time you spend per page, your order history, etc.

Use of the data

The data is mainly used for the purpose of delivering the products to you at the indicated address. It also enables you to participate to our contests, to interact through the contact form or to offer you a subscription to a newsletter. In all cases, we guarantee that your data will not be transferred to a third party, except for Stripe (our secure web payment infrastructure).

For the sake of clarity, we certify that the information about your behaviour – which is automatically collected on the website https://lavolonteded.ch – is used exclusively to improve and personalize our services to meet your expectations.

Cookies

Cookies are files that are stored on your data holder. They store your behaviour in order to improve your customer experience on the website. This personal data is not transferred to third parties. It is used exclusively to analyse the performance of the website.

Payment information

Piment La Volonté du D. website allows various methods of payment, including payment by credit card. The latter is managed by an encrypted and fully secure payment service called Stripe. Thus, we only collect the information that allows us to ensure that the amount of your order has been validly received.

Payments made through Stripe are made using encrypted technology. Other security safeguards include, but are not limited to, data encryption, firewalls, and file access controls.